Thursday, November 28, 2019

including skill ratings on your resume

including skill ratings on your resume including skill ratings on your resume A reader writesAny thoughts on grading yourself on your strengths in a resume? I saw a resume today that included a list of skills next to a graphical rating system with a 1-5 grade on how the guy perceived himself in each area, which were all subjective things like critical thinking, creativity, drive and determination, etc. Of course, they were all 4-5 star reviews. (Im pretty sure he left off the areas hed only get a 2 in.) Either way, it seems really weird and a waste of space. Maybe Im just failing to see the big picture and how genius this guy is.No, thats weird.It can actually be really helpful to do this with something like your proficiency in software programs. But to do it with utterly subjective traits like creativity and drive? No. It comes across as really naive and silly.In fact, your resume really shouldnt contain subjective self-assessments at all (even if not presented as ratings), since mo st hiring managers will just ignore them because so many peoples self-assessments are unreliable. Instead, if you want to show that youre creative or driven or smart or whatever, you do that by including accomplishments that demonstrate those traits. After all, it doesnt matter how creative or smart you are if you cant show an ability to do something with it. How you use it is what matters.

Saturday, November 23, 2019

Work at Home Call Center Jobs in Indiana

Work at Home Call Center Jobs in IndianaWork at Home Call Center Jobs in IndianaIf you live in the Hoosier Stateand you want to find a home-based call center stelle, begin your search with this list. These companies hire CSRs, sales associate, tech support and others to work from home in Indiana Accolade Support Call Center Services Thisbusiness process outsourcing (BPO)firmhires independent contractors as tech support and customer tafelgeschirr agents. Compensation is on a per-minute basis that is no more than $10 per hour, but there is no minimum tarif of pay. Alorica This company employs telecommuting customer service reps in Indiana. They are paid on a per-minute or per-call basis, but because they are employees, minimum wage is guaranteed.West at Home merged to become Alorica. American Express This global financial services company hires home-based contact center agents with experience in reservation systems and travel agent. Bilingual agents have an advantage in the appli cation process. This company hires nationwide. Apple At-Home Advisors Apple At-Home is the remote call center program in the companys AppleCare division. It hires agents and managers to work from home in tech support and customer service, and Apple provides a computer and phone to its home-based employees. ARO Hiring contractors throughout the US, ARO has home-based positions in customer service, sales, and business telemarketing as well as for those with experience in insurance auditing and for LPNs and RNs in medical call centers. For more companies like this, see morework-at-home insurance jobsandsales jobs from home. Asurion(formerly NEW Corp) Device replacement warranty company hires home-based call center agents to provide customer service in both full- and part-time positions. CenturyLink Voice, broadband and video services provider employs home-based call center agents in Indiana. The positions pay around $10-11/hour. Bilingual skills are a plus. Convergys Remote c all center agents at Convergys receive incoming calls and provide services such as customer service, sales or technical support. Convergys offers its employees paid training and several benefits. LiveOps This outsourcing company (or BPO) uses independent contractors as remote call center agents who perform customer service work. Agents are paid at a rate that is based on minutes oftalk timeplus sales incentives in some cases. However, there is no minimum wage guaranteed. Agents must become certified to work for individual clients, and this certification is not paid. Agents must pay for their own background check. Support.com This company provides remote tech support to clients using remote tech support chat and phone agents. It also hires in its solutions center supervisors who work from home as they support and supervise these remote services technicians. SYKES Home Powered by Alpine Access Remote employees take inbound calls, which are both customer service and sales calls. They are paid for training. Employees are paid a regular wage of around $9/hour, but applicants who are offered a position must pay $45 for a background check. The hiring process for these call center jobs is online and by phone. Bilingual skills a plus languages include Spanish, Mandarin, and Cantonese. Transcom This global call center outsourcing firm (or BPO) employs home-based customer service and tech support agents in the state of Indiana U-Haul Agents in these work-at-home call center jobs provide customer service, make reservations and provide roadside assistance. Jobs may be seasonal, but they are employment positions. Windy City Call Center The home-based jobs at this Chicago-area company aretelemarketing, but not cold calling or high-pressure sales. Agents must commit to at least 20 hours per week

Thursday, November 21, 2019

On being tenacious, staying patient, and talking face-to-face

On being tenacious, staying patient, and talking face-to-faceOn being tenacious, staying patient, and talking face-to-faceOn being tenaciousWhat if you send an email to make introductions and the person never responds?Do you say to yourself, Oh well, I guess they didnt want to talk with me?Time to switch your thinking.Sometimes the person didnt see your message or meant to answer but forgot. Youmustfollow up a second time and maybe even a third time by phone.Its notlage being pushy or too forward. Its called looking out for your own career.Remember no one will fight harder for you than youll fight for yourself.Be your own best advocate. Send that second email and see where it takes you.On being patientWhat if I told you that it would takeat least a year(and probably more) before you see any tangible result from a passion project?Would you still put in the work, month after month?These days, we expect instant gratification. For one moment, we have exactly what we want. A second later , its gone. Forever.How do we create permanence, longevity and, ultimately, a legacy? By putting in the effort for months and often years so we can create something that can last. Maybe evenforever.Live for tomorrow.In doing so, you will uncover your best self today.On talking face-to-faceTheres no substitute for a face-to-face conversation.Tools like Twitter and LinkedIn are great to help us network, but they should be astarting pointrather than the place we hold the entire exchange.If you cant physically meet in person, ask for a Skype or Google Hangout video chat in lieu of a phone call. Once the other person canseeyou, it adds a new dimension to the relationship and will help you build trust.Face to face in our digital age. Yes, it can - and should - be done.Thisarticlewas originally published onDannyRubin.com.